Waiter Job at Lionsembi

Job Description

Waiters/ Waitresses Job, Hotel Jobs In Kenya 2020,

Position: Waiters/ Waitresses

Location: Countrywide

Job Description

Lionsembi Communication Limited is a marketing and communication agency dedicated to building brands for Africa. We are looking to hire Waiters/Waitresses for one of our clients.

Responsibilities

• Operates as the principal salesperson in the restaurant and ensures that guests are accorded high level of customer care.
• Ensures that the tables are well arranged and wiped before set-up is done.

• Ensures that the cutlery and crockery used by the guests are clean and properly polished.
• Sorts and polishes all menus before presenting them to the guests.
• Ensures that the glasses used for serving guests are clean and well-polished.
• Promptly and courteously takes orders for food and beverage from guests, posts the same in the POS and serve accordingly.

• Accurately records, pre-checks and picks-up all food and beverage.
• Have a thorough understanding and knowledge of all food and beverage items on the menu and be able to recommend Food and Beverage combinations and up sell alternatives.
• Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests.
• Up-sell or promote all specials as well as promoting slow moving items.
• Draws a table plan for orders taken on each table.

• Ensures that the guest orders are served correctly (as per the guests’ specifications).
• Makes follow up on all orders posted.
• Keeps the guests informed of new developments in case of any delays.
• In addition to the above, the Waiter may be given such other duties, as the Management may deem necessary.

Qualifications

• Previous work experience as a waiter/waitress in a busy hotel
• Some college qualifications in hospitality –essential
• Trainees/ fresh graduates can also apply
• Flexible to work in alternate shifts
• Good communication skills
• Very presentable with excellent customer service skills
• Knowledge of various cuisines and drinks

How to Apply

Applications should be sent through hr@lionsembi.com by providing an updated Curriculum Vitae (CV) before 20^th October 2020 including details of your current telephone contacts and three referees. The position will be filled on a rolling basis.

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